Refund Policy
-
Returns & Exchanges:
- We accept unused, unworn, and unwashed merchandise with original packaging within 15 days of purchase.
- Please mention the reason for returning the items.
- Customers need to return the merchandise via traceable delivery (courier or registered post) at their own expense to our address.
- Delivery charges will not be refunded (usually Rs. 250).
-
Refunds:
- Refunds are processed via Bank Transfer.
- Requests are typically processed within 2-3 working days after receiving the return products.
-
Replacements:
- Replacement deliveries are charged at approximately Rs. 350 to cover courier charges for the two-way delivery.
- Customers should pack the item in its original packaging or as close to it as possible.
- Our rider will collect the old parcel and deliver the new one.
- In rare cases, we may refund the product cost based on provided tracking information without waiting for the physical return.
Feel free to reach out if you need further assistance!